Privacy Policy and Cookie

Information pursuant to art. 13 of EU Regulation 2016/679 on the protection of personal data (hereinafter also "GDPR").

1. Purposes of processing

With your agreement, your personal data will be processed for the following purposes: Make purchases through the Battiloro Handpan e-commerce portal and for marketing operations. In addition, your data may be processed for carrying out all administrative, accounting and tax-related activities and for the fulfillment of obligations imposed by laws or regulations. Your personal data and contact details may be processed by the Data Controller for sending, by mail, e-mail, SMS information on purchasing opportunities and active promotions.

2. Legal basis of the processing

The legal basis of processing your personal dat for the purposes set out above is based on your agreement. Nevertheless, processing may also be carried out as it is necessary for the execution of a contract of which you are a part, to carry out pre-contractual measures taken on your request, to comply with the legal obligations to which the Data Controller is subject or in where conditions of lawfulness of the treatment determined by the art. 6 of the GDPR and subsequent amendments and additions, also introduced by the State.

3. Information to guarantee correct and transparent treatment

Pursuant to art. 13 paragraph II of the GDPR, we inform you that: a) In order to help you to keep track of your orders, your wishlist and any other operation that may be useful in the future (including returns and guarantees), your personal data will be kept until you decide to delete them; b) You have the right to ask the Data Controller to access your personal data and to correct or delete them or limit the processing of your data or to oppose to their treatment, in addition to the right to data portability; c) You have the right to withdraw the agreement for the aforementioned processing purposes at any time, without prejudice to the lawfulness of the processing based on the consent given prior to the revocation; d) You have the right to lodge a complaint with the supervisory authority pursuant to art. 77 GDPR (the Guarantor for the Protection of Personal Data, in Italy); e) The provision of your data is optional; f) The processing of data for all the above purposes will take place both with manual tools and using dedicated hardware and software

4. The Data Controller and Data Protection Officer (DPO)

The Data Controller and Data Protection Officer (DPO) is "BATTILORO HANDPAN S.r.l." (VAT number: 14963271003) with registered office in Rome, Via del Fosso del Torrino 19/66, and you can also contact him by writing an email to or by telephone at +39320/2367752.

5. Scope of dissemination and communication of your data

None of the personal data provided will be disseminated. Your personal data may be disclosed to the following recipients and categories of recipients to the extent that this is strictly necessary for the pursuit of the purposes as specified above: - third parties whose work the Owner uses for the provision of services, however related to the pursuit of the purposes referred to in this statement, including the sending of promotional communications and shipments of goods; - shippers and transport companies, who process the data to organize and make the shipment, delivery and return of products purchased on our Site; - specialized operators who process the data to manage and maintain applications and web servers; to complete, manage and monitor purchase orders for products sold on our Website; to make updates and improvements to the Site, to evaluate the use and to make improvements to the functionalities of the Site and other services needed for the management of the portal for the sale and the supply of related services.

6. Methods of data processing

The processing of personal data is carried out mainly using electronic procedures and media (Excel DB and email archive) in accordance with the principles of lawfulness, fairness, non-excess and pertinence provided for by the current privacy legislation.

7. Your rights governed by Articles 15 and following of the GDPR

At any time you can contact the Data Controller and Data Protection Officer (DPO) to confirm if your personal data is being processed or not, and if so, to obtain access, copy and exercise the rights provided by the art. 15 GDPR. Furthermore, you can integrate and rectify them pursuant to art. 16 GDPR, obtain the deletion pursuant to art. 17 GDPR, obtain the limitation of treatment pursuant to art. 18 GDPR, obtain your personal data in a structured format, in common use and readable by automatic device according to the modalities of the art. 20 GDPR.

8. The right to oppose treatment for direct marketing purposes

Except for your right to revoke consent at any time pursuant to art. 7 and 13 paragraph II lett. c) GDPR, you have the right pursuant to art. 21 paragraph 2 GDPR to oppose at any time and free of charge the processing of your personal data carried out for marketing purposes. In particular, for promotional e-mails, you can stop submissions at any time using the "CANCEL" option in each e-mail.

9. Right to obtain human intervention in automated decision-making processes

Although the consequences of automated decision-making processes used by the Owner as described in art. 3 letter f) above are limited, we inform you that pursuant to art. 22 paragraph 3 of the GDPR, you have the right to obtain human intervention from the Data Controller, to express your opinion and contest any decision, by contacting the Data Controller and Data Protection Officer, pursuant to art. 38 paragraph IV GDPR, at the contacts indicated in this statement.

10. How to exercise your rights

At any time you can contact the Data Controller and Data Protection Manager at the contacts indicated in this statement for all matters concerning the processing of your personal data and for the exercise of your rights deriving from EU Regulation 2016/679 on the protection of personal data. personal data (GDPR).

11. Obligation of age

This information is intended exclusively for individuals who have reached the age of majority. Therefore, if you were a minor, you are requested to refrain from providing your data and giving agreement to the processing, as in any case your data will not be collected, stored or processed by the owner for any of the above purposes.

Cookie Policy

What are cookies

The site uses cookies. As clarified by the Privacy Guarantor in the FAQs of December 2012, available on, cookies are "small text files" - formed by letters and numbers - " that the sites visited by the user send to his terminal (usually at browser), where they are stored before being sent back to the same sites at the next visit by the same user ". Cookies have the function of streamlining the analysis of traffic on the web or to signal when a specific site or a part of it is visited, to distinguish between visitors in order to provide personalized content, and help administrators to improve the site and the user's browsing experience.

Through cookies we cannot access other information stored on your device, even if it is here that cookies are downloaded. Cookies cannot upload codes of any kind, carry viruses or malware and are not harmful to the user's terminal.

Below you can find all the information on cookies installed through this site, and the necessary instructions on how to manage their preferences in this regard.

User consent

Connecting for the first time to any page of, the user will see a brief information on the use of cookies. By closing this information through the appropriate button or by clicking outside the banner that contains it and continuing navigation, the user agree to our use of cookies, according to the methods described in this Cookie Policy.

The site remembers the choice made by the user, therefore the short information will not be repeated in subsequent connections from the same device. However, the user always has the possibility of revoking all or part of the agreement already expressed. If you encounter technical problems related to the provision of agreement, please contact us through the appropriate channels provided by this site to allow us to provide assistance.

What types of cookies we use

The use of cookies by the owner of this site, BATTILORO HANDPAN S.r.l., with its registered office in Rome (RM), in Via del Fosso del Torrino 19/66, is part of the Privacy Policy of the same;

To allow the use of our site and the provision of our services, we use both so-called persistent cookies (ie cookies that remain in memory until they are manually deleted by the user or for which a long term removal is planned) and so-called session cookies, which are not stored permanently on the visitor's computer and disappear when the browser is closed.

We use cookies of different types - with specific functions - that we can classify as follows:

Technical / session or navigation (To release this type of cookie, user consent is not required)

They are essential for the proper functioning of our site and allow the user to browse and view the contents. If they were deactivated, the site would malfunction. Generally, cookies of this type are necessary, for example, to keep a browsing session open or to allow the user to access any reserved areas. Or again, they can temporarily remember the texts inserted during the compilation of a module, when you return to a previous page during the same session.

We use analytics cookies to collect information, in aggregate form, on the number of users and how they visit the site, in order to improve site performance; the computer systems and software procedures, used to operate this website, acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This category of data includes: the IP addresses, the type of browser used, the operating system, the domain name and the addresses of websites from which it was accessed, information on pages visited by users within the site, the access time, the stay on the single page, the internal path analysis and other parameters related to the operating system and the user's computer environment.

Technical / functionality (To release this type of cookie, user agreement is not required)

They allow the user to make the most of the characteristic of the site and to enjoy a more comfortable navigation. The site works at its best if these cookies are enabled; you can still decide not to allow activation on your device. In general, for example, cookies of this type recall in which language the user prefers to view our contents or remember (for a limited period) the items in the virtual shopping cart if you close the session before completing the purchase.

Technicians / agreement (To release this type of cookie, user consent is not required)

This cookie keeps track of the agreement given by the user to the use of cookies on this site, so as not to repeat - in subsequent visits - the short information on cookies and the request to give consent.

Third-party cookies

By browsing this site you will receive both BATTILORO HANDPAN S.r.l cookies, and cookies from third-party websites, which may set cookies on your device on our behalf in order to supply the services they are providing.

Third-party cookies allow us to obtain more complete surveys of users browsing habits. We use these cookies, for example, to collect information for advertising and content customization purposes, as well as to process statistics on the use of our site and to assess your interest in our specific content or services. More detailed information on these cookies is available in the following paragraphs of this document and on the respective websites of the third parties in question.

Social Plugins and widgets (third-party)

Our web pages may contain plug-ins of the most popular social networks managed by the third parties involved.

Such plug-ins could for example correspond to Facebook's "Like" buttons or Twitter's "Retweet" buttons. If you access one of our web pages, equipped with a similar plug-in, the internet browser connects directly to the third-party servers and the plug-in is displayed on the screen thanks to the connection with the browser. The plug-in may communicate to third-party servers which pages the user has visited.

If a social network user visits our web pages while logged in to their account, this information may be associated with the account. Even if you use the plug-in functions (for example, by clicking the "Like" button), the information will be associated with the account.

How to configure your terminal

If you do not agree with the installation of cookies, the user must configure the browser to disable the receipt of cookies or not use this site.

When disabling cookies, however, the site or some of its functionalities may not work properly.

To change the way cookies are used, to block their reception or to delete cookies on your terminal, simply enter the settings of your browser.

Most browsers provide the ability to accept or reject all cookies or accept only some of them (for example from specific sites).

Although through similar steps, the cookie configuration method varies for each browser. For details on the procedure to be followed the user can visit the website or consult the 'Help' section of your browser.

This information will be subject to updates. BATTILORO HANDPAN S.r.l. therefore invites Users who intend to know the methods of processing Personal Data collected by BATTILORO HANDPAN S.r.l. to visit this page periodically.