Shipping and Returns

We ship worldwide with DHL Express Shipping.

Our parcels come with international tracking service and full package insurance included. We take extra care in making the journey safe for your Battiloro Handpan, and we carefully pack each instrument with special FOAM acoustic panels, providing excellent cushioning and protection.

Shipping fees are automatically calculated at checkout.

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

The goods will be sent by the Customer at his own expense within 10 days from the return communicated by the Supplier (art. 67 Legislative Decree no. 206/2005), to the following address: BATTILORO HANDPAN S.r.l., Via Eugenio Chiesa 39/A, 00139, ROME.